Contents
Ombuds
Literature Review on Ombuds and Ombuds Programs
In the Encyclopedia of Public Administration and Public Policy, [1] Tina Nabatchi and Lisa Blomgren Bingham provide the following summary about the topic of Ombuds and Ombuds Programs: This entry discusses the role of an ombuds, a person within an organization who assists employees, stakeholders, or customers in resolving disputes by offering a wide variety of alternative dispute resolution (ADR) processes.
Resources
Notes and References
- Entry about Ombuds and Ombuds Programs in the Encyclopedia of Public Administration and Public Policy (2015, Routledge, Oxford, United Kingdom)
See Also
Further Reading
- Global Encyclopedia of Public Administration, Public Policy, and Governance (2018, Springer International Publishing, Germany)
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