Contents
Grievance Procedures
Literature Review on (Personnel Management) Grievance Procedures and Administration
In the Encyclopedia of Public Administration and Public Policy, [1] Lisa Blomgren Bingham and Tina Nabatchi provide the following summary about the topic of (Personnel Management) Grievance Procedures and Administration: This entry describes the basics of the grievance procedure. It provides a discussion of several theoretical perspectives used in grievance procedure research, and reviews literature on grievance initiation, processing, decisions, and outcomes. Then, a brief discussion about grievances and organizational performance is provided. Finally, the grievance mediation, a recent innovation in the grievance procedure, is examined.
Resources
Notes and References
- Entry about (Personnel Management) Grievance Procedures and Administration in the Encyclopedia of Public Administration and Public Policy (2015, Routledge, Oxford, United Kingdom)
See Also
Further Reading
- Global Encyclopedia of Public Administration, Public Policy, and Governance (2018, Springer International Publishing, Germany)
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