Effectively Communication

Effectively Communicating Using Group Decision Support Systems: an Information Theory Approach, the Law and other Social Sciences

This entry describes the results from a case study using information theory to examine the effectiveness of communicating using group decision support system (GDSS) technology. At its most basic level, information theory provides the means to measure the efficiency of communication systems. Using information theory as the theoretical foundation, this entry examines how the use of GDSS facilitated computer-mediated communication (CMC) for one particular business with respect to entropy, redundancy, and noise, which are key components in information theory.[1]

Resources

Notes and References

1. Jamie Switzer, Ralph Switzer, “Effectively Communicating Using Group Decision Support Systems: An Information Theory Approach” (Encyclopedia of Information Science and Technology, 4th Edition, Information Resources Management Association, 2018)